About Us

The People Behind Your Assistant

Virtual Realty Assistants places trained, dedicated assistants with businesses across the United States — real estate and title firms, mortgage offices, accounting practices, trades and home service companies, and owners buying or selling a business. We are based out of Keller Williams Memorial in Houston, Texas.

This page is who runs the company, how we choose the people we place, and what we hold ourselves to after they start.

Schedule a Consult Take the Needs Assessment

Meet Our Corporate Core

Our Leadership and Support Team

The team behind the scenes, matching you with the right assistant and supporting you afterward.

Our Operations Manager and our Training & Marketing Director both started as virtual assistants at VRA — they came up through the same training your assistant does.

Michael Bossart

CEO & Founder

Melissa Beth Pillone

Operations Manager

Fjona Kyla Valle

Training and Marketing Director

Christine Joy Salcedo

Accountant

John Kevin Arado

Admin Assistant

How We Choose

Most Applicants Do Not Make It

In our most recent cohort, 0.89% of applicants finished training and passed the final evaluation. We let more people into training than will finish, because the filter that decides it is hands-on performance, not a polished résumé.

Screened before training

A DISC assessment, weighted toward Steadiness and Conscientiousness — reliability, attention to detail, consistency
A Keller Personality Assessment for fit and speed of learning
Mock client interviews before anyone is put in front of a client
The Essential Toolkit finished before the first client interview — Claude and ChatGPT, Canva, a brand-agnostic CRM, Zapier and Asana

Four weeks, instructor-led

Database and CRM work that carries across whatever system you use
Contract writing and e-signature workflows in dotloop and DocuSign
Identifying business processes and writing them up as standard operating procedures (SOPs)
A final evaluation that not everyone passes

And it continues after placement

Every assistant keeps access to the VRA Skills Accelerator — specialty tracks, hands-on challenges, and professional certifications from platforms including Anthropic, Google, IBM, HubSpot, Semrush and PMI. When your business needs a skill your assistant does not have yet, they go and get it. We commit to every assistant being 90% proficient in your own CRM within five business days of starting.

What You Can Hold Us To

The Part That Matters After You Sign

Pricing that does not move

$1,500 a month full-time, 40 hours a week
$800 a month part-time, 20 hours a week
A three-month commitment, and no hourly billing or upcharges
See the full pricing page →

We check in, on a schedule

Structured check-ins at 14, 30, 60 and 90 days
If the fit is wrong, we swap in a different assistant at no extra cost
No trial window to miss and no fine print on the swap

How we handle your business

Every assistant signs a confidentiality agreement, and we will sign yours
Access is provisioned by you, scoped to the work, and revocable at any time
Assistants administer the back office under your direction — you still run the business and supervise your people
Anything requiring a professional licence stays with your licensed staff

Our Belief System

God, Family, Business

In that order. A strong personal foundation is what makes the work worth doing, and it shows in how we treat a client relationship. The five things we ask of ourselves: integrity, excellence in service, proactivity, resourcefulness, accountability.

A portion of the proceeds from every placement goes to St. Jude Children’s Research Hospital, because giving back is part of how we do business.

Keep Reading

If You Are Weighing Us Up

What clients say

Written and video reviews from the businesses we work with. Read the reviews →

What it costs

Flat monthly pricing, both plans, and what is included. See pricing →

The questions we get asked

Hours, security, software, contracts and swaps. Read the FAQ →

The software we work in

The systems our assistants already use for clients today. See the platforms →