HVAC, plumbing, electrical, roofing, remodeling, inspections — the work happens in the field, but the jobs are won and lost in the office. Missed calls, unscheduled estimates, and invoices nobody chased cost more than any advertising budget. A VRA virtual assistant keeps the phones answered, the schedule full, and the paperwork moving.
VRA was founded to give contractors and home service businesses the best virtual assistance available for scheduling, dispatch support, and customer follow-up — with a hassle-free process from search to onboarding.
Only the top 1% of applicants make it all the way through our screening and mandatory 4-week training program — and in our most recent cohort, just 0.89% of applicants made it through training and a final evaluation. VRA virtual assistants complete instructor-led training in scheduling and database management, document preparation, e-signature workflows in dotloop and DocuSign, and customer communication before they ever touch client work. Because mastering one scheduling or CRM system means picking up another quickly, we commit to having your VA fluent in the software your crews already run on within 5 days of hire.
Matching starts with your free Needs Assessment — a two-minute breakdown of where you actually need help. From there, every VA is screened with a DISC Assessment and a Keller Personality Assessment for fit and fast-learning ability.
Support continues after your VA starts, with check-ins at 14, 30, 60, and 90 days. If the fit still isn't right, swap in a different VA at any point, at no extra cost — no trial window, no fine print.
Most VA agencies lock you into tiered pricing, time-boxed trial guarantees, or a generic assistant with no industry training. VRA doesn't — backed by a $1 million Errors & Omissions insurance policy for added peace of mind.
Your VA works in the systems your business already runs on — from your field service software to your inbox and phone.
VRA virtual assistants already support businesses on the job-site side of real estate — including a Texas custom home builder and a home inspection company.
No matter your industry or the skills your VA specializes in, pricing doesn't change — no tiers, no upcharges, just one flat rate for dedicated hours, not a per-task menu.
VRA trains virtual assistants across industries — explore what a VA looks like for your line of work.