You win deals because you know the market, not because you enjoy document control. Keeping the file moving doesn’t have to mean another salary.
A VRA assistant keeps the file organized and the pipeline warm, so the deal does not stall while you work the next one.
VRA places assistants with commercial brokers, business brokerage teams and commercial divisions inside residential brokerages.
Josh is one of the most capable CRE assistants I’ve worked with.Sepideh Akhavi · Keller Williams Commercial
Commercial deals carry more documents, longer timelines and follow-up that runs for months. A VRA virtual assistant keeps the file organized, the listings moving and the pipeline warm — so the deal does not stall while you are working the next one.
In virtual assistance, “real estate” usually means residential. The deal cycle is different, the document load is different, and follow-up that stops after three weeks is follow-up that was never going to close anything.
VRA was founded to give commercial brokers and business brokerage teams trained virtual assistance for document organization, listing and pipeline follow-up, and transaction coordination — with a hassle-free process from search to onboarding.
Every assistant we place clears our screening and a mandatory 4-week, instructor-led training program before touching client work. Exceptional English communication skills are a requirement to be hired at VRA, which carries weight in commercial — your assistant will be writing to principals, brokers, lenders and counsel. Whatever system your practice runs on, we commit to 90% proficiency in your systems within 5 business days of starting with you.
Matching starts with your free Needs Assessment — a two-minute breakdown of where you actually need help. Every assistant is screened with a DISC Assessment and a Keller Personality Assessment for fit and fast-learning ability. If your clients speak Spanish, we can match you with a Spanish–English bilingual assistant at the same flat rate.
Support continues after your assistant starts, with check-ins at 14, 30, 60, and 90 days. In commercial that cadence does real work: the scope at day 60 tends to be wider than the scope at day 14, and the check-in is where it widens on purpose. If the fit still isn't right, swap in a different assistant at any point, at no extra cost.
A traditional VA agency may lock you into tiered pricing, time-boxed trial guarantees, or a generic assistant with no industry training. VRA doesn't — backed by a $1 million Errors & Omissions insurance policy for added peace of mind.
Drawn from the work VRA assistants are doing for commercial and business brokerage clients today. For the deal file in particular, here is what gets coordinated from LOI to closing.
Commercial and business brokerage clients, in their own words — alongside Brockway Commercial, who are also placed with a VRA assistant.
“Josh is one of the most capable CRE assistants I’ve worked with. He executes with precision, manages deadlines flawlessly, and communicates clearly — no babysitting required. Whether it’s underwriting support, property research, or transaction coordination, Josh brings operational discipline and a strong work ethic that directly improves deal flow. A true asset to any brokerage team.”
“So the first month he focused on getting me organized, because that was really kind of my weak spot. And then now the second month, he is really focusing on the listings I have. I have the most listings I've ever had. And so now he is doing the follow-ups for me so that we can keep the pipeline going.”
“So it's great to have all these listings, but they're going to close at some point. And so he's focused on that while I'm focusing on the next round of business. And so we're a perfect match, perfect pair. And it has been life-changing and business changing.”
Commercial agents work in independent shops and inside market centers alike. If you are in a Keller Williams market center, the KW agent page and KW market center leadership page cover the rest of what an assistant takes on there.
“He is helping us with organization of documents in the system, marketing-wise.”
Sepideh and Alexandra work with the same assistant, in different parts of the same brokerage.
“Joel has become a very important part of our company. He is very attentive, smart, takes a lot of initiative and doesn’t need a whole lot of direction. I teach him something one time and he rolls with it.”
Isaac’s first assistant was not the right fit. He said so, VRA matched him again, and the check-in above is the result. That is what the no-cost replacement is for, and he is the client who has described it on camera.
Selling a business, or representing someone who is? The back office is what a buyer is actually paying for. See how VRA works with business brokers →
No matter your industry or the skills your assistant specializes in, pricing doesn't change — no tiers, no upcharges, just one flat rate for reserved hours, not a per-task menu. If you are comparing providers, how to compare any two quotes sets out four questions that expose whether a number is the real one.
Assistants placed with Keller Williams commercial agents work in CoStar for property and market data, LoopNet for listings, KW Command for contacts, tasks and documents, RealNex as the CRM, and DocuSign or Authentisign for signatures. That is what the work runs on today, not a list of platforms we have read about.
Every VRA assistant has access to our Skills Accelerator, with specialty tracks covering Canva, Asana, Zapier, OnePageCRM and HubSpot, plus the admin and executive support track.
If your team runs something else, tell us and we look for assistants who have already worked in it. Where there’s a gap, the training closes it — and we commit to 90% proficiency in your systems within 5 business days of starting with you, because the fundamentals carry. A commercial CRM is still records, a pipeline and follow-up; a data platform is still search, comparables and export.
How a VRA virtual assistant works inside a commercial or business brokerage practice — the scope, the ramp, the hours, and the cost.
A VRA commercial assistant handles the administrative side of a commercial or business brokerage practice: organizing deal documents in your system, keeping listing files current, running follow-up on active listings so the pipeline keeps moving, property and market research, marketing and social support, administrative underwriting support, and transaction coordination.
The deal cycle is longer, there are more documents per file, and follow-up runs over months rather than weeks. The administrative work itself — document control, deadline tracking, research, follow-up — is the same discipline. VRA places assistants with commercial brokers, business brokerage teams and commercial divisions, and matches on the work rather than on the asset class.
Administratively, yes — assembling the inputs, pulling comparables and public records, building and maintaining the file, and keeping models and trackers up to date with numbers you supply.
Yes. Several VRA clients run mixed books, and the assistant works across both. One commercial assistant at VRA currently supports two separate commercial clients in different parts of the same brokerage.
It builds. The common pattern across VRA's commercial clients is organization first — documents, files and systems brought under control in the first month — then listing and pipeline follow-up as the assistant learns the book. VRA checks in at 14, 30, 60 and 90 days so that progression is deliberate rather than left to chance.
$1,500 per month for a full-time assistant (40 hours a week) or $800 per month for a part-time assistant (20 hours a week). Flat rate, no hidden fees and no tiered upcharge for specialization, subject to applicable agreement terms.
Every assistant completes a mandatory 4-week, instructor-led training program before touching client work. Exceptional English communication skills are a requirement to be hired at VRA. Every assistant comes through screening, hands-on training and a final evaluation — in our most recent cohort, 1,800 applications produced 16 graduating assistants, or 0.89%. VRA deliberately admits more people into training than will pass, because the filter is hands-on performance and a final evaluation rather than a résumé.
Yes, both. Assistants working with our commercial clients pull property and market data in CoStar and keep listings current in LoopNet — posting and updating details, photos, documents and status, so what is live matches what you are actually marketing. The same assistants work in KW Command, RealNex and DocuSign or Authentisign. Your assistant works in your own accounts, at the permission level you set.
Organization, then the follow-up that runs longest. Both commercial clients whose check-ins are on camera describe the same first month: document control, file naming, where things live. An assistant working inside a disorganized system spends their time asking where things are. Once that is settled, the priority is the follow-up on listings in flight, because commercial pipelines stall quietly months after the work that started them, and those touches are the first thing to slip when a broker is working the next deal.
VRA trains virtual assistants across industries — explore what a VA looks like for your line of work.
Reviewed by Michael Bossart, CEO & Founder, Virtual Realty Assistants · Last updated October 2026