Vacation rentals, resorts, hotels, venues, and restaurants run on responsiveness — the booking inquiry answered in minutes, the group request that gets a real quote, the review that gets a reply. A VRA virtual assistant covers the messages, the calendar, and the admin behind the scenes, so you and your on-site team can stay with your guests.
VRA was founded to give vacation rental owners, resorts, hotels, and venues the best virtual assistance available for booking support, guest communication, and marketing — with a hassle-free process from search to onboarding.
Only the top 1% of applicants make it all the way through our screening and mandatory 4-week training program — and in our most recent cohort, just 0.89% of applicants made it through training and a final evaluation. VRA virtual assistants complete instructor-led training in guest and customer communication, scheduling and database management, social media and design, and AI-assisted workflows before they ever touch client work. Because mastering one booking or property system means picking up another quickly, we commit to having your VA fluent in the platforms you already use within 5 days of hire.
Matching starts with your free Needs Assessment — a two-minute breakdown of where you actually need help. From there, every VA is screened with a DISC Assessment and a Keller Personality Assessment for fit and fast-learning ability.
Support continues after your VA starts, with check-ins at 14, 30, 60, and 90 days. If the fit still isn't right, swap in a different VA at any point, at no extra cost — no trial window, no fine print.
Most VA agencies lock you into tiered pricing, time-boxed trial guarantees, or a generic assistant with no industry training. VRA doesn't — backed by a $1 million Errors & Omissions insurance policy for added peace of mind.
From booking inquiries and guest messages to turnover scheduling, listings, and social content, your VA keeps the back office moving while you host.
“Honestly, she’s already paid for her first year of work.”
“She created a website. She’s created social media sites… and she’s learning QuickBooks to help keep track of it all as well.”
VRA virtual assistants support hospitality businesses of very different shapes — from a Texas vacation rental company on the Guadalupe River to a destination resort and independent restaurants.
No matter your industry or the skills your VA specializes in, pricing doesn't change — no tiers, no upcharges, just one flat rate for dedicated hours, not a per-task menu.
VRA trains virtual assistants across industries — explore what a VA looks like for your line of work.