When half your calls come in Spanish and your office answers in English, you lose people before anyone looks at a file. A VRA bilingual virtual assistant takes the calls, the emails, the texts and the paperwork in whichever language your client prefers — at the same flat rate as any other assistant.
VRA was founded to give businesses the best virtual assistance available — and for a growing number of them, that means an assistant who works in Spanish as fluently as in English — with a hassle-free process from search to onboarding.
Only the top 1% of applicants make it all the way through our screening and mandatory 4-week training program — and in our most recent cohort, just 0.89% of applicants made it through training and a final evaluation. VRA virtual assistants complete instructor-led training in scheduling and database management, document preparation, e-signature workflows in dotloop and DocuSign, and customer communication before they ever touch client work. Because mastering one scheduling or CRM system means picking up another quickly, we commit to having your VA 90% proficient in the software your crews already run on within 5 business days of starting with you.
Matching starts with your free Needs Assessment — a two-minute breakdown of where you actually need help. From there, every VA is screened with a DISC Assessment and a Keller Personality Assessment for fit and fast-learning ability.
Support continues after your VA starts, with check-ins at 14, 30, 60, and 90 days. If the fit still isn't right, swap in a different VA at any point, at no extra cost — no trial window, no fine print.
Most VA agencies lock you into tiered pricing, time-boxed trial guarantees, or a generic assistant with no industry training. VRA doesn't — backed by a $1 million Errors & Omissions insurance policy for added peace of mind.
The language is what you notice first. The administrative work underneath it is the same standard as every assistant we place.
Bilingual assistants are in demand and get spoken for quickly. Here is the full scope, and how each part is staffed.
Transaction coordination layers Texas or Florida contract training on top of the language, so those assistants are placed straight out of a graduating cohort. Join the waitlist and we will match you from the next one. Everything else starts now.
No matter your industry or the skills your VA specializes in, pricing doesn't change — no tiers, no upcharges, just one flat rate for dedicated hours, not a per-task menu.
Availability, pricing, languages, and where the line is.
Everything a VRA assistant does, in two languages. Answering and returning calls from Spanish-speaking clients, writing and replying to emails and texts in either language, collecting documents from people who would rather not do it in English, taking inbound inquiries, scheduling, CRM and database upkeep, and translating listings, flyers and social posts so your marketing reaches both audiences. The language is the part everyone notices; the admin underneath it is the same standard as every other assistant we place.
For most work, yes. We have bilingual assistants ready to place today who have completed our Essential Toolkit training and bring strong administrative and client-service experience from previous roles. They can start on general admin, marketing, client communication and customer support straight away. The one exception is transaction coordination — see below.
That one has a wait. Transaction coordination needs our contract training on top of the language, and that comes from a graduating cohort rather than from prior experience. If your Spanish-speaking support needs to run files from contract to close, join the waitlist and we will match you from the next cohort. If what you need is client communication, admin and marketing in both languages, we can start now.
No. $1,500 a month full-time and $800 part-time, the same as any other VRA assistant. There is no upcharge for bilingual or specialized talent, subject to applicable agreement terms. Plenty of agencies price bilingual as a premium tier. We do not, because the assistant is not doing a harder job — they are doing the same job for more of your clients.
Spanish–English is what we place today, and Portuguese–English is on the way. Tell us during the Needs Assessment what your timing looks like and we will tell you exactly where we are with it.
The same ones as the rest of the bench. Real estate agents and teams with Spanish-speaking buyers and sellers, title and escrow offices, mortgage and lending offices, restaurants and hospitality, home service businesses coordinating Spanish-speaking crews, and any small business whose customers are more comfortable in Spanish than in English.
Yes. You are matched with one assistant who learns your business and your clients, rather than a rotating pool or a shared call queue. Matching starts with a two-minute Needs Assessment, and every assistant is screened with a DISC Assessment and a Keller Personality Assessment for fit and fast-learning ability.
Matching typically takes about a week to put candidates in front of you, and once you select your assistant they can realistically start within 24 hours. Both full-time and part-time run on a three-month commitment.
VRA virtual assistants provide administrative, marketing, and customer support under the direction of the client. They do not provide legal, financial, or other advice requiring professional licensure, and they are not interpreters for legal or medical matters. Access and permissions are determined by you and are subject to your own security, confidentiality, and compliance procedures.
VRA trains virtual assistants across industries — explore what a VA looks like for your line of work.