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Screened, Then Trained
Every assistant comes all the way through our screening and mandatory 4-week training program — and in our most recent cohort, just 0.89% of applicants made it through training and a final evaluation. We give more candidates a shot at training than will make it, because the filter that matters is hands-on performance and a final evaluation, not a polished resume. The instructor-led program covers real estate database management, contract writing, e-signature workflows in dotloop and DocuSign, and website management; trainees also build their own professional portfolio website, practice in mock client interviews, and complete mindset training before they ever touch client work. Every VA builds in-depth, brand-agnostic CRM knowledge that carries over to whatever system you use, plus deep hands-on expertise in KW Command — which is why we commit to 90% proficiency in your systems within 5 business days of starting with you. Beyond onboarding, every VA has ongoing access to our VRA Skills Accelerator, with nearly 20 specialty tracks, hundreds of hands-on challenges, and 200+ professional certifications available from industry-respected platforms like Anthropic, Google, IBM, HubSpot, Semrush, and PMI — creating rapid learners who quickly adapt to your tools and workflow. We carry that cost before placement on purpose — who pays to train your virtual assistant explains why.
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Matched to Your Business
Matching starts with your free Needs Assessment — a two-minute breakdown of where you actually need help. From there, every VA is screened with a DISC Assessment (we look for high Steadiness and Conscientiousness — reliability, attention to detail, consistency) and a Keller Personality Assessment for fit and fast-learning ability. You get matched to how your business actually runs, not just the next available assistant. If your clients speak Spanish or Portuguese, we can match you with a Spanish–English or Portuguese–English bilingual assistant.
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Business Support
Support continues after your VA starts, with check-ins at 14, 30, 60, and 90 days to make sure things are on track. If your VA needs to build a new skill for your business, they have access to the VRA Skills Accelerator's library of professional certifications. And if the fit still isn't right, swap in a different VA at any point, at no extra cost — no trial window, no fine print.
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Built Differently
Most VA agencies lock you into tiered pricing, time-boxed trial guarantees, or a generic assistant with no industry training. VRA doesn't — flat-rate pricing with no upcharges, an open-ended VA-swap guarantee instead of a one-week trial, and every VA trained specifically for your industry before they ever touch client work.
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