Running a market center means keeping hundreds of agents' commissions, billing, and receivables moving — plus the marketing that keeps the office visible — often with a lean staff. A VRA virtual assistant trained for market center operations takes accounting and marketing tasks off your plate so your MCA and staff can focus on agents, not spreadsheets.
VRA was founded to give Keller Williams market center leadership the best virtual assistance available for CDA processing, accounts receivable, and back-office operations — with a hassle-free process from search to onboarding.
Only the top 1% of applicants make it through our screening and mandatory 4-week training program — covering KW Command, Commission Disbursement Authorizations (CDAs), accounts receivable follow-up, and market center marketing support — before they ever touch office work. Every VA is backed by a $1 million Errors & Omissions insurance policy, and because mastering one market center's workflow means picking up another quickly, we commit to having them fluent in your office's systems within 5 days of hire.
Matching starts with your free Needs Assessment — a two-minute breakdown of where you actually need help. From there, every VA is screened with a DISC Assessment and a Keller Personality Assessment for fit and fast-learning ability.
Support continues after your VA starts, with check-ins at 14, 30, 60, and 90 days. If the fit still isn't right, swap in a different VA at any point, at no extra cost — no trial window, no fine print.
Most VA agencies lock you into tiered pricing, time-boxed trial guarantees, or a generic assistant with no industry training. VRA doesn't — backed by a $1 million Errors & Omissions insurance policy for added peace of mind.
VRA virtual assistants already support Keller Williams Memorial and Keller Williams Heritage in San Antonio — handling accounting, marketing, and special projects, trained on the day-to-day of running MC back-office operations, not just general admin.
“He handles all of our CDAs — this month we've had over 400 — and he reaches out to 60 to 75-plus people a month for accounts receivable. It's been great to have that leverage.”
This is one piece of a much bigger picture — see how Keller Williams Memorial built an entire 10-person virtual back office covering marketing, recruiting, accounting support, tech, commercial, and executive operations. Read the full case study →
Real, unedited reviews from Keller Williams market center leadership — verified and hosted on Trustpilot.
“I’ve been working with VRA for several years, and they have truly transformed the way I operate. My VA has become my right hand… She is proactive, creative, and constantly thinking ahead. She brings ideas, anticipates needs, improves systems, and takes ownership of implementation… If you’re looking for a proactive, well-trained professional who can think with you, grow with you, and become an integral part of your business, I highly recommend VRA.”
“Marah has been absolutely amazing! She initially started by helping us with data entry for our Agent Services in-processing, but she has taken on so much more… She now helps manage the website and systems for both onboarding and offboarding, has jumped into several marketing projects, and learns every new system we give her so quickly! She has also become the core of everything happening behind the scenes with our Preferred Partner Program.”
“Highly recommend VRA!! They help us make our market center go round, we couldn’t do it without them.”
No matter your industry or the skills your VA specializes in, pricing doesn't change — no tiers, no upcharges, just one flat rate for dedicated hours, not a per-task menu.
VRA trains virtual assistants across industries — explore what a VA looks like for your line of work.