client check-in

Quinton Randel — client check-in

Quinton Randel runs EIDLexit, which is not real estate, and works with ten VRA assistants. He has no reservations about them speaking to his clients.

Transcript

Full transcript of the video above. Speaker names added; wording is as spoken.

Michael Bossart

Hello. We're with Quinton today, and Quinton is with a company called EIDLexit. They're not real estate related, which lets you know that VRA handles a slew of clientele. And Quinton has 10 of our virtual assistants. Quinton, how are we doing for you with Virtual Realty Assistants?

Quinton Randel

Excellent. Exceeding expectations, for sure. Very excited about the team that we've been able to build through you guys. So it's been an amazing partnership up to this point, for sure.

Michael Bossart

How is the professionalism of your virtual assistants in general?

Quinton Randel

Very high professionalism — both with the internal communication and the way that they operate and carry themselves, but also with clients. They know how to communicate at a very high professional level. I have no reservations about them communicating with clients with minimal to no oversight, once they are trained and they learn our SOPs and how we like to communicate. So yes, they communicate at a very high professional level.

Michael Bossart

Awesome. Fantastic. Thank you.

Quinton runs EIDLexit, which is not real estate, with ten assistants across sales and client service. What assistants do for a sales and service team →

VRA checks in with every client at 14, 30, 60 and 90 days. This is one of those conversations.

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